M.M. Global Technologies Group is a global Outsourcing Services Company that delivers the best multi-channel customer and technical support services in the industry.

 

Whether you are a Fortune 500 company or an SMB,  M.M. Global Technologies Group is a global BPO service that creates memorable experiences that matter to your brand. Our customizable and flexible, multi-channel customer engagement solutions help you meet the needs and challenges of each of your customers through voice, chat, email, and social media to our award-winning TotalAssure QA third-party call monitoring solution. M.M. Global Technologies Group has the adaptability that medium scale companies can't provide and a level of competency and scale that smaller companies can’t deliver on.

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M.M. Global Technologies Group provides reliable & cost-effective, and comprehensive Business Process Outsourcing (BPO) services. Business transformation services, knowledge services, front–back office services, and technology-enabled services are our domain expertise.

Organizations today spend a lot of time, energy, and operating cost in managing their routine business processes or back-office operations. We will partner with you to get value addition & competitive differentiation that helps in enhancing & streamlining your processes.

Since its founding in 2015, M.M. Global Technologies Group has successfully helped large enterprises and small companies deal with the challenges of contact center outsourcing by providing a unique blend of management experience, operational processes and best practices, state-of-the-art technology, and core philosophy of flexibility and openness.

M.M. Global Technologies Group is your one-stop-shop for contact center services delivering Voice, Live Chat, E-mail, Data Analytics, and 3rd Party QA Services

Ordering phone lines, setting up your IVR, 100% recording, building your knowledge base, performing quality analysis, providing CRM and agent performance management tools, delivering reporting/analytics, and managing staffing 24/7, all are included in our competitive pricing. These qualities ensure a long-term, trusted, and productive outsourcing relationship across all our solutions at price points the large outsourcers can't match and the small ones can't deliver on.