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About US.PNG

M.M. Global Technologies

M.M. Global Technologies Group is a global Outsourcing Services Company that delivers the best multi-channel customer and technical support services in the industry.

 

Whether you are a Fortune 500 company or an SMB,  M.M. Global Technologies Group is a global BPO service that creates memorable experiences that matter to your brand. Our customizable and flexible, multi-channel customer engagement solutions help you meet the needs and challenges of each of your customers through voice, chat, email, and social media to our award-winning TotalAssure QA third-party call monitoring solution. M.M. Global Technologies Group has the adaptability that medium scale companies can't provide and a level of competency and scale that smaller companies can’t deliver on.

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M.M. Global Technologies Group provides reliable & cost-effective, and comprehensive Business Process Outsourcing (BPO) services. Business transformation services, knowledge services, front–back office services, and technology-enabled services are our domain expertise.

Organizations today spend a lot of time, energy, and operating cost in managing their routine business processes or back-office operations. We will partner with you to get value addition & competitive differentiation that helps in enhancing & streamlining your processes.


Since its founding in 2015, M.M. Global Technologies Group has successfully helped large enterprises and small companies deal with the challenges of contact center outsourcing by providing a unique blend of management experience, operational processes and best practices, state-of-the-art technology, and core philosophy of flexibility and openness.

M.M. Global Technologies Group is your one-stop-shop for contact center services delivering Voice, Live Chat, E-mail, Data Analytics, and 3rd Party QA Services

Ordering phone lines, setting up your IVR, 100% recording, building your knowledge base, performing quality analysis, providing CRM and agent performance management tools, delivering reporting/analytics, and managing staffing 24/7, all are included in our competitive pricing. These qualities ensure a long-term, trusted, and productive outsourcing relationship across all our solutions at price points the large outsourcers can't match and the small ones can't deliver on.

Need more details? Contact us

We are here to assist. Contact us by phone, email or via our social media channels.

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